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01International logistics: China, Europe, Uzbekistan

The Gateway of the Silk Road

We move cargo between China, Central Asia, the CIS, Europe and the Middle East. Rail, road, ocean and air — under one contract, with one party accountable for the transit time.

Office in Tashkent, own warehouses in China and Europe·Tashkent

Rail from China
from 18 days
Air freight
from 48 hours
Groupage
from 1 m³
Quotation
within 2 hours
02What we cover

Geography and capabilities

freight lanes
15
end-to-end services
10
own warehouses: China and Europe
2
service languages
4
03Services

End to end — from the factory to your warehouse

We do not sell isolated legs: we are accountable for the whole chain, customs and last mile included.

05Why Silk Gate

Our job is not «to move it» — it is to keep your supply plan intact

  1. 01

    Our own people at the border

    Agents at Khorgos, Dostyk and at our warehouses in China and Europe. We control the riskiest stretch of the route ourselves, not by calling a subcontractor.

  2. 02

    A price that does not move

    The rate is locked in the contract until delivery. No «freight went up» and no «miscellaneous costs» line on the final invoice.

  3. 03

    One manager per shipment

    A dedicated specialist runs the cargo from enquiry to unloading and is reachable during your working hours, not only ours.

  4. 04

    Customs kept in-house

    Our own declarants in three countries. HS codes and duties are calculated before dispatch, not after the cargo lands.

  5. 05

    Honest status

    Notifications at every stage, and a straight warning about a delay the moment it happens — not when you finally call.

  6. 06

    Insurance at full value

    A policy issued within one working day, itemised in the quote — never a hidden mark-up inside the rate.

07How we work

Six steps from enquiry to unloading

  1. 01

    Enquiry and brief

    You describe the cargo, the lane and the deadline. We confirm dimensions, HS code and Incoterms.

  2. 02

    Quote and scheme

    Within two working hours we send 2–3 routing options with a full cost breakdown and a door-to-door transit time.

  3. 03

    Contract and booking

    We lock the rate in the contract, book the slot on the train, vessel or flight, and assign your manager.

  4. 04

    Pickup and paperwork

    We collect at the factory, inspect, consolidate at the warehouse and prepare the export documents.

  5. 05

    Transit and control

    We run the cargo along the route, attend the border crossings and push status at every stage.

  6. 06

    Customs and release

    We file the import declaration, settle the duties and deliver to the door with the complete document set.

08

Frequently asked

Not covered here? Ask us directly — we reply within one working hour.

How much cheaper is rail than air?

Typically 4–6 times cheaper, while adding only 8–12 days versus air. For goods with a turnover cycle longer than two weeks, rail is almost always the better economics.

Why choose road when rail is cheaper?

Because there is no transhipment and delivery goes to an exact address. On rail the container changes flatcars at the border and runs to a station, from which it still has to be trucked. A truck arrives at your warehouse gate — and for fragile or high-value goods that often matters more than the rate difference.

What most often holds cargo at customs?

A mismatch between the invoice and the actual contents, a wrong HS code, and a missing conformity certificate. All three are eliminated by a pre-shipment document check.

How does the supplier know where to deliver?

We issue a warehouse card in Chinese with the address, contact and your personal client code. You forward it to the factory, and the cargo arrives already tagged to you.

What is the minimum parcel weight?

From 1 kg. For very light but bulky items volumetric weight applies, so the final rate depends on the packaging dimensions — we will advise how to pack more cheaply.

How is chargeable weight calculated for air?

By the greater of actual weight and volumetric weight, where volumetric = L × W × H in cm ÷ 6000. We re-engineer the packing in advance to cut the chargeable figure.

10Enquiry

Tell us about the cargo — we come back with a quote in 2 hours

Describe the lane and the nature of the goods. We will propose 2–3 schemes with a full breakdown and a door-to-door transit time.

Or message us on WhatsApp — the request reaches a manager instantly.

Get a quote