Silk Gate Express is an international logistics operator with an office in Tashkent and its own consolidation warehouses in China and Europe. We do not simply move cargo — we engineer the entire supply chain, from the choice of Incoterms to unloading on the client's site.
The quote covers every leg, fee and transhipment. There will be no «miscellaneous costs» line.
The crossing is the riskiest stretch. We control it with our own people, not by calling a subcontractor.
If the schedule slips you hear it the same day, with a new date — not a «everything is on plan» reply.
HS codes and duties are calculated before dispatch so you know the landed cost up front.
We quote the real number, not the prettiest one. If the schedule slips, you are the first to know.
Every cost line can be explained. We do not earn on what the client cannot see.
Most losses happen where one leg meets the next. Those are precisely the points we take on ourselves.
Our own team in every jurisdiction: local rules, local language, local relationships.
A team in Tashkent and at our warehouses in China and Europe: forwarders, customs declarants, project-cargo engineers and client managers working in four languages.
The fastest way to get a quote: describe the cargo to our bot and a manager replies in the chat.
Agents at Khorgos, Dostyk and at our warehouses in China and Europe. We control the riskiest stretch of the route ourselves, not by calling a subcontractor.
The rate is locked in the contract until delivery. No «freight went up» and no «miscellaneous costs» line on the final invoice.
A dedicated specialist runs the cargo from enquiry to unloading and is reachable during your working hours, not only ours.
Our own declarants in three countries. HS codes and duties are calculated before dispatch, not after the cargo lands.
Notifications at every stage, and a straight warning about a delay the moment it happens — not when you finally call.
A policy issued within one working day, itemised in the quote — never a hidden mark-up inside the rate.
Describe the lane and the nature of the goods. We will propose 2–3 schemes with a full breakdown and a door-to-door transit time.
Or message us on WhatsApp — the request reaches a manager instantly.
